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Vattenfall - opening the HAN port

Anders informed us 26th Sep -22 that Swedish company Vattenfall has a long backlog (2 weeks?) of unanswered email. He had to phone them to get his HAN port activated.

So it is quicker to order activation by phone, but they unfortunately also have long a waiting time on the phone lines (apparently 30-60 minutes is not uncommon),

To help others with the same errand avoid peak hours, Anders recommends consulting this page: https://www.vattenfall.se/kundservice

On the bottom of the page you'll find the relevant phone numbers and a graph indicating the load on their phone system:

Posted in: Information

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