Grid companies in Sweden has increased the number of decimals on energy (kWh), here is how to update your device.
| Shipping to Norway: | Order date or next working day |
| Shipping outside Norway: | At minimum once per week |
  | NEW 29th August -24: Danish and Swedish customers can now order directly from this webshop. We are enrolled in the EU IOSS system, and authorized to charge VAT. The EU IOSS system provides simplified customs and VAT process for B2C (Business to Customer) sales with order values up to 150 EUR ex VAT: - For consumers, VAT will be charged when ordering, no customs fee will be charged on import. - For businesses, VAT will not be charged when ordering. PostNord will charge VAT + customs fee on import. | |
 | Asiakkaat Suomessa voivat tilata Pow-P1 paikallisen jakelijamme verkkokaupasta Nurkan takaa (click here to redirect). | |
 | Ålänningar har två alternativ: - Förbeställa Pow-K från Nurkan takaa i Finland (klicka här), vilket ger lägsta fraktkostnad (skickas från Finland). - Beställa från Lectrons.com, vilket tills vidare ger den snabbaste leveransen. | |
| Customers from other countries: We invite you to order from our store on Lectronz.com Customs fees / VAT: Customers in EU countries will be handled as described above for Denmark and Sweden. | Click the button:  |
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"I ordered a device on Lectronz, and paid VAT. But now I received a customs + VAT claim!?"
Edit 27-apr-23: If you live in Denmark:
PostNord Denmark has this week admitted they are the cause of some cases of incorrect customs claims. If you have received such a claim after 25th April -23 you should first contact Postnord and request them to check once more; tell them that the IOSS number is registered and sent to them from Bring Norway. If that is unsuccessful, you should contact us to handle the situation with Bring Norway on our side.
Original message (still valid for other countries than Denmark):
During autumn -22 we have had several cases where EU customers that already paid VAT when ordering on Lectronz have received claims to pay customs fee + VAT. This has caused us a lot of frustration for our customers - and work for us!
In dialogue with our freight company Bring.no, they found bugs in their system. The bugs caused electronic information filed by us when ordering not to be forwarded to the receiving country customs system - triggering the claim to pay VAT and customs fees.
The issue seems now to have been fully fixed for Denmark, but still seems to happen for some (only a few, and not all!) shipments to Sweden (and maybe also other countries - we do not really know).
Bring is working hard on finding the bug, but it is difficult due to the fact that it is not consequent: Only some of the shipments are affected. In the mean time, amsleser.no has an agreement with Bring that we pay the claims for our customers - and will then be reimbursed by Bring.
So please:
If you receive a customs claim: Send us the claim on post@amsleser.no with the information needed to pay (the full letter or note you received) - and we will immediately pay it for you to release the parcel.
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